I waited over an hour in the lobby. The only reading material they had was an auto parts catalog. The receptionists were very rude and didn't seem to care in the least about helping patients. Now it has been a month and I have still not been able to contact the doctor. I actually had to go to blood clinic to get my results directly. I called the receptionists and got an answering machine that promises they will call you back 'within 24 hours' but it has now been a week with no returned call. Save yourself a lot of stress and go somewhere else.

When calling for an appointment you wait forever and then get some lame thing like "Dr. is out today you'll have to make an appointment". When you answer "that's why I called the appointment line"you get "Well I don't do appointments, let me transfer you". Then you wait another half hour and start all over again. I finally made an appointment for the next monday I stated "I went to the hospital yesterday and my BP was only 95 over 50. They said I should see my doctor immediately. Are you sure I should wait through the weekend?" I asked if I could get an appointment the next day and they told me I had to call the next mroning. When I called the enxt morning it turned out they never made my Monday appointment. Said they had put into their computer I had hung up.

Naturally, I am changing my doctor assignment to another agency today. I am a returning customer, imagine how they treat new patients.

I have been seen by Dr. Schoenbaum and Dr. Musicant. Each doctor was very professional and took care of my medical needs. The staff personel were also very professional. Wait time once was minimal, and the other was average. Dr. Schoenbaum was especially helpful and took the time needed to listen to my concerns.

I don't like the receptionists in this Dr's office at all! they are all mean! They are rude, They do NOT have any compassion for the patients, They are bad mannered. They talk 110 MPH! I will be asking my aunt to change her Dr because I don't want to go back there again! Their attitude sux. Their loss.